> ## Documentation Index > Fetch the complete documentation index at: https://api-docs.bienport.com/llms.txt > Use this file to discover all available pages before exploring further. # Adding Ticket Method ## OpenAPI ````yaml /open-api/api-docs.yml post /crm/ticket/add openapi: 3.0.1 info: title: Bimetri Api Service API Reference description: Bimetri Api Service version: v1.4.0-SNAPSHOT servers: - url: https://apigw.bienport.com/api - url: https://apigw.sebeketakip.com/api security: [] tags: - name: CRM Ticket Api description: Crm Controller - name: Camera Api description: Camera Controller - name: Central Alarm Monitoring Api description: Central Alarm Monitoring Controller - name: Content Api description: Contents Controller - name: Controller Api description: Controllers Controller - name: Controller Log Api description: Digital Controller Data Log Controller - name: Customer Api description: Customer Controller - name: Enterprise Bulk Operations Api description: Enterprise Bulk Operations Controller - name: External Power And Battery Status Api description: External Power And Battery Status Controller - name: Lead Api description: Lead Controller - name: Login Api description: Auth Controller - name: Panel Controllers Api description: Resource Controllers Controller - name: Panel Sensors Api description: Resource Sensor Controller - name: Partition Api description: Partition Controller - name: Payment Api description: Payment Controller - name: Push Notification Api description: Push Notification Controller - name: Push Notification History Api description: Push Notification History Controller - name: Resource Activities Api description: Activity Service Controller - name: Resource Api description: Resource Management Controller - name: Resource User Authorization Api description: Resource User Authorization Controller - name: Role Api description: Organization Role Controller - name: Sms Verification Code Send Api description: Send Verification Code Controller - name: Subscription Api description: Subscription Controller - name: User Api description: User Controller - name: Validate Verification Code Api description: Sms Code Validation Controller paths: /crm/ticket/add: post: tags: - CRM Ticket Api summary: 'Adding Ticket Method ' operationId: addTicketUsingPOST parameters: - name: Authorization in: header description: Access Token required: true schema: type: string example: Bearer access_token - name: OrganizationId in: header description: Organization ID required: true schema: type: string example: '148001' requestBody: description: addCrmTicketRequest content: application/json: schema: $ref: '#/components/schemas/AddCrmTicketRequest' required: true responses: '200': description: Adding Ticket Success. content: application/json: schema: $ref: '#/components/schemas/AddCrmTicketResponse' '201': description: Created content: {} '400': description: ApiErrorResponse model bad request. content: application/json: schema: $ref: '#/components/schemas/ErrorResponseModel' '401': description: ApiErrorResponse model unauthorized. content: application/json: schema: $ref: '#/components/schemas/ErrorResponseModel' '403': description: This response is not used. content: {} '404': description: ApiErrorResponse not found. content: application/json: schema: $ref: '#/components/schemas/ErrorResponseModel' '500': description: ApiErrorResponse internal server error. content: application/json: schema: $ref: '#/components/schemas/ErrorResponseModel' deprecated: false components: schemas: AddCrmTicketRequest: title: AddCrmTicketRequest required: - description - name - organizationIds - ticketType type: object properties: name: type: string description: ticket name example: test name description: type: string description: ticket description example: test detail externalId: type: integer description: Subscription Id[Optional] format: int64 example: 12322 organizationIds: type: array description: Organization Ids. example: - 128073 items: type: integer format: int64 ticketType: type: integer description: Ticket Type format: int32 example: 2 enum: - 1 - 2 - 3 - 4 - 5 - 6 - 7 - 8 - 9 - 10 - 11 - 12 - 13 - 14 description: Request Model for add ticket to crm AddCrmTicketResponse: title: AddCrmTicketResponse required: - description - name type: object properties: id: type: integer description: Id of ticket. format: int64 example: 128073 href: type: string description: No of ticket. example: SBN-87036 creationDate: type: string description: Date of ticket creation. example: '2021-11-12T15:39:48.170Z' name: type: string description: Header of ticket. example: test name description: type: string description: ticket description example: test detail externalId: type: integer description: Subscription Id format: int64 example: 12322 relatedParty: type: array items: $ref: '#/components/schemas/RelatedParty' status: $ref: '#/components/schemas/RelatedParty' characteristic: $ref: '#/components/schemas/Characteristic' resolutionDate: type: string description: Date of ticket resolution example: '2021-11-12T15:39:48.170Z' ticketType: type: string example: Mobil - Acil Kontak Kişisi Ekleme Talebi note: type: array description: notes. items: $ref: '#/components/schemas/Note' description: Request Model for add ticket to crm ErrorResponseModel: title: ErrorResponseModel type: object properties: statusCode: type: integer description: Error Code format: int32 error: type: string description: 'Unique name of the error ' example: '***Exception' message: type: string description: 'Error message information ' example: Message about the error path: type: string description: 'Path information where the error occurred ' example: /api/example/path description: Error Response Model RelatedParty: title: RelatedParty required: - name type: object properties: id: type: string example: '456789' name: type: string description: Name of the related entity. description: >- Related Entity reference. A related party defines party or party role linked to a specific entity. Characteristic: title: Characteristic type: object properties: name: type: string example: CAMPAIGN valueType: type: string description: Type of value example: String value: type: string example: 24 AY TAAHHÜTLÜ Note: title: Note type: object properties: text: type: string description: text of note. description: Request Model for add Note for ticket ````