Adding Ticket Method
curl --request POST \
--url https://apigw.bienport.com/api/crm/ticket/add \
--header 'Authorization: <authorization>' \
--header 'Content-Type: application/json' \
--header 'OrganizationId: <organizationid>' \
--data '
{
"name": "test name",
"description": "test detail",
"organizationIds": [
128073
],
"ticketType": 2,
"externalId": 12322
}
'import requests
url = "https://apigw.bienport.com/api/crm/ticket/add"
payload = {
"name": "test name",
"description": "test detail",
"organizationIds": [128073],
"ticketType": 2,
"externalId": 12322
}
headers = {
"Authorization": "<authorization>",
"OrganizationId": "<organizationid>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {
Authorization: '<authorization>',
OrganizationId: '<organizationid>',
'Content-Type': 'application/json'
},
body: JSON.stringify({
name: 'test name',
description: 'test detail',
organizationIds: [128073],
ticketType: 2,
externalId: 12322
})
};
fetch('https://apigw.bienport.com/api/crm/ticket/add', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://apigw.bienport.com/api/crm/ticket/add",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'name' => 'test name',
'description' => 'test detail',
'organizationIds' => [
128073
],
'ticketType' => 2,
'externalId' => 12322
]),
CURLOPT_HTTPHEADER => [
"Authorization: <authorization>",
"Content-Type: application/json",
"OrganizationId: <organizationid>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://apigw.bienport.com/api/crm/ticket/add"
payload := strings.NewReader("{\n \"name\": \"test name\",\n \"description\": \"test detail\",\n \"organizationIds\": [\n 128073\n ],\n \"ticketType\": 2,\n \"externalId\": 12322\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "<authorization>")
req.Header.Add("OrganizationId", "<organizationid>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://apigw.bienport.com/api/crm/ticket/add")
.header("Authorization", "<authorization>")
.header("OrganizationId", "<organizationid>")
.header("Content-Type", "application/json")
.body("{\n \"name\": \"test name\",\n \"description\": \"test detail\",\n \"organizationIds\": [\n 128073\n ],\n \"ticketType\": 2,\n \"externalId\": 12322\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://apigw.bienport.com/api/crm/ticket/add")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = '<authorization>'
request["OrganizationId"] = '<organizationid>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"name\": \"test name\",\n \"description\": \"test detail\",\n \"organizationIds\": [\n 128073\n ],\n \"ticketType\": 2,\n \"externalId\": 12322\n}"
response = http.request(request)
puts response.read_body{
"name": "test name",
"description": "test detail",
"id": 128073,
"href": "SBN-87036",
"creationDate": "2021-11-12T15:39:48.170Z",
"externalId": 12322,
"relatedParty": [
{
"name": "<string>",
"id": "456789"
}
],
"status": {
"name": "<string>",
"id": "456789"
},
"characteristic": {
"name": "CAMPAIGN",
"valueType": "String",
"value": "24 AY TAAHHÜTLÜ"
},
"resolutionDate": "2021-11-12T15:39:48.170Z",
"ticketType": "Mobil - Acil Kontak Kişisi Ekleme Talebi",
"note": [
{
"text": "<string>"
}
]
}This response has no body data.{
"statusCode": 123,
"error": "***Exception",
"message": "Message about the error",
"path": "/api/example/path"
}{
"statusCode": 123,
"error": "***Exception",
"message": "Message about the error",
"path": "/api/example/path"
}This response has no body data.{
"statusCode": 123,
"error": "***Exception",
"message": "Message about the error",
"path": "/api/example/path"
}{
"statusCode": 123,
"error": "***Exception",
"message": "Message about the error",
"path": "/api/example/path"
}Adding Ticket Method
POST
/
crm
/
ticket
/
add
Adding Ticket Method
curl --request POST \
--url https://apigw.bienport.com/api/crm/ticket/add \
--header 'Authorization: <authorization>' \
--header 'Content-Type: application/json' \
--header 'OrganizationId: <organizationid>' \
--data '
{
"name": "test name",
"description": "test detail",
"organizationIds": [
128073
],
"ticketType": 2,
"externalId": 12322
}
'import requests
url = "https://apigw.bienport.com/api/crm/ticket/add"
payload = {
"name": "test name",
"description": "test detail",
"organizationIds": [128073],
"ticketType": 2,
"externalId": 12322
}
headers = {
"Authorization": "<authorization>",
"OrganizationId": "<organizationid>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {
Authorization: '<authorization>',
OrganizationId: '<organizationid>',
'Content-Type': 'application/json'
},
body: JSON.stringify({
name: 'test name',
description: 'test detail',
organizationIds: [128073],
ticketType: 2,
externalId: 12322
})
};
fetch('https://apigw.bienport.com/api/crm/ticket/add', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://apigw.bienport.com/api/crm/ticket/add",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'name' => 'test name',
'description' => 'test detail',
'organizationIds' => [
128073
],
'ticketType' => 2,
'externalId' => 12322
]),
CURLOPT_HTTPHEADER => [
"Authorization: <authorization>",
"Content-Type: application/json",
"OrganizationId: <organizationid>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://apigw.bienport.com/api/crm/ticket/add"
payload := strings.NewReader("{\n \"name\": \"test name\",\n \"description\": \"test detail\",\n \"organizationIds\": [\n 128073\n ],\n \"ticketType\": 2,\n \"externalId\": 12322\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "<authorization>")
req.Header.Add("OrganizationId", "<organizationid>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://apigw.bienport.com/api/crm/ticket/add")
.header("Authorization", "<authorization>")
.header("OrganizationId", "<organizationid>")
.header("Content-Type", "application/json")
.body("{\n \"name\": \"test name\",\n \"description\": \"test detail\",\n \"organizationIds\": [\n 128073\n ],\n \"ticketType\": 2,\n \"externalId\": 12322\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://apigw.bienport.com/api/crm/ticket/add")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = '<authorization>'
request["OrganizationId"] = '<organizationid>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"name\": \"test name\",\n \"description\": \"test detail\",\n \"organizationIds\": [\n 128073\n ],\n \"ticketType\": 2,\n \"externalId\": 12322\n}"
response = http.request(request)
puts response.read_body{
"name": "test name",
"description": "test detail",
"id": 128073,
"href": "SBN-87036",
"creationDate": "2021-11-12T15:39:48.170Z",
"externalId": 12322,
"relatedParty": [
{
"name": "<string>",
"id": "456789"
}
],
"status": {
"name": "<string>",
"id": "456789"
},
"characteristic": {
"name": "CAMPAIGN",
"valueType": "String",
"value": "24 AY TAAHHÜTLÜ"
},
"resolutionDate": "2021-11-12T15:39:48.170Z",
"ticketType": "Mobil - Acil Kontak Kişisi Ekleme Talebi",
"note": [
{
"text": "<string>"
}
]
}This response has no body data.{
"statusCode": 123,
"error": "***Exception",
"message": "Message about the error",
"path": "/api/example/path"
}{
"statusCode": 123,
"error": "***Exception",
"message": "Message about the error",
"path": "/api/example/path"
}This response has no body data.{
"statusCode": 123,
"error": "***Exception",
"message": "Message about the error",
"path": "/api/example/path"
}{
"statusCode": 123,
"error": "***Exception",
"message": "Message about the error",
"path": "/api/example/path"
}Body
application/json
addCrmTicketRequest
Request Model for add ticket to crm
ticket name
Example:
"test name"
ticket description
Example:
"test detail"
Organization Ids.
Example:
[128073]
Ticket Type
Available options:
1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14 Example:
2
Subscription Id[Optional]
Example:
12322
Response
Adding Ticket Success.
Request Model for add ticket to crm
Header of ticket.
Example:
"test name"
ticket description
Example:
"test detail"
Id of ticket.
Example:
128073
No of ticket.
Example:
"SBN-87036"
Date of ticket creation.
Example:
"2021-11-12T15:39:48.170Z"
Subscription Id
Example:
12322
Show child attributes
Show child attributes
Related Entity reference. A related party defines party or party role linked to a specific entity.
Show child attributes
Show child attributes
Show child attributes
Show child attributes
Date of ticket resolution
Example:
"2021-11-12T15:39:48.170Z"
Example:
"Mobil - Acil Kontak Kişisi Ekleme Talebi"
notes.
Show child attributes
Show child attributes
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